PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
PERSONALISED CUSTOMER SERVICE
FREE SHIPPING
SECURE PAYMENT
Here you'll find answers to frequently asked questions about delivery, return policy, payment methods, and other important topics.
Can’t find the answer you’re looking for? Feel free to contact us at hello@editionmontreal.com
We strive to process orders within 1–3 business days. Once shipped, delivery typically takes 6–9 business days via Canadian Post. During peak periods (e.g. holidays and end-of-season sales), slight delays may occur.
Yes, we offer free standard shipping via Canada Post within Canada.
We offer a generous 30-day return window from the day you receive your order. Items must be returned in unworn condition with all tags intact. To request a return, please contact us at hello@editionmontreal.com or visit our Returns Policy page for more details.
As we often process orders quickly, we kindly ask that you contact us as soon as possible if you wish to modify or cancel your order. We will do our best to accommodate your request. If the order has already been shipped, we cannot guarantee changes — however, you may return the item in accordance with our return policy.
We accept all major credit cards (Visa, MasterCard, etc.) as well as PayPal, Apple Pay and other secure online payment methods shown at checkout. All transactions are encrypted and secure.
You can reach us by email at hello@editionmontreal.com or use our contact form. We aim to respond to all enquiries within 24 hours on business days.